Machine Learning

AI-powered bots use natural language processing (NLP) to provide better Customer Experience and a more natural conversational experience. And with the advent of generative AI Technologies — heralding a new era in the development of NLP — Chatbots have become more human-like.

Using Azure and AWS AI tools/services NLP tasks like Conversational AI, Question Answering, Summarisation, Sentiment Analysis, Translation modules can be integrated in enterprise applications. Chatbots can be provided through various channels like WhatsApp, Telegram, Facebook Messenger and other chat applications. Read More